Returns & Exchanges
At Cozy Earth, we stand by the quality of our premium bedding and loungewear with a 100-night sleep trial. If you are not completely satisfied, you can return or exchange your items within 100 days of purchase for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is submitted, we will provide a prepaid shipping label via email to ensure your return process is seamless and cost-free.
- 3.Pack and Ship
Securely package your items in their original packaging if possible, attach the prepaid label, and drop the parcel off at your nearest authorized carrier location.
- 4.Receive Your Refund
After our warehouse receives and inspects your returned items, your refund will be processed back to your original payment method within 5 to 7 business days.